Frequently Asked Questions

The number of hours you need will depend upon the size of the house and the thoroughness of the cleaning required. As a rough guide we recommend the following:

• 1 Bedroom House  - 1 hour
• 2 Bedroom House  - 1.5 hours
• 3 Bedroom House  - 2 hours
• 4 Bedroom House  - 2.5 hours
• 5 Bedroom House  - 3 hours.

We're more than happy to discuss your requirements with you prior to booking.

Most of our clients are happy to meet with their cleaner on the first clean however we understand if you'd like to meet with them first. If you do then we will arrange a meeting for the cleaner to come and meet with you to discuss your requirements before the first clean. We want to make sure you're 100% comfortable with your cleaner.

Yes. We find that most of our clients have their own preference of cleaning products. Our cleaners do not carry cleaning products or equipment with them. They will notify you if any cleaning supplies are running low.

You are more than welcome to be home but that's not necessary. Most of our cleaners are key holders and will sign a a Key Holder Confirmation document to confirm receipt and the safe storage of your keys. All of our cleaners are fully vetted.

We have £1,000,000 public liability insurance and employers liability insurance. Details can be provided upon request.

All of our cleaners are vetted via the Disclosure and Barring Service, ID checked and have employers references checked before they commence working for Call Murray.